Refund policy

RETURN POLICY

We offer a 90-day return period starting from the date your order is delivered. After this period has passed, we may no longer be able to process returns, refunds, or exchanges.

To begin a return or exchange request, please contact our customer support team for assistance. Returns sent without prior authorization may not be eligible for processing.

To qualify for a return, the item should meet the following conditions:

Unused and not installed
In the same condition as received
Returned with original packaging and included accessories

Items showing signs of misuse, missing parts, or damage not related to shipping may not qualify for return eligibility.

If you are uncertain about your purchase, we recommend contacting us before using or installing the product to ensure eligibility for return or exchange options.

Please note that customized or personalized items, as well as gift cards, are not eligible for returns.

REFUND POLICY

Once your returned item has been received and inspected, we will notify you by email regarding the status of your refund request.

If approved:

Refunds are generally processed within 5 business days
The amount will be returned to your original payment method

Please note that original shipping charges, including any expedited shipping fees, are non-refundable unless otherwise required by applicable law.

If you have not received your refund after confirmation:

Please check with your bank, card provider, or payment platform first
If additional assistance is needed, feel free to contact our support team
EXCHANGE POLICY

If you receive an item that is damaged or defective upon arrival, we will work with you to arrange a replacement at no additional cost.

Depending on the issue, we may offer:

Replacement parts, or
A replacement item

To request an exchange, please ensure:

The item remains unused and uninstalled when applicable
Original packaging and accessories are included
Supporting evidence (such as photos or videos) is provided to help us review the issue

If you would like to exchange for a different product, any applicable price difference may be charged or refunded accordingly.